What We Collect and Why
When you open an account with us, we collect the information you provide directly — your name, contact details, and the payment method you choose to fund your account. If you deposit via bKash, Nagad, or Rocket, we record the transaction reference and wallet identifier to
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verify the transfer and credit your account correctly. We do not store your full mobile banking PIN or password at any point. We also collect device and session data automatically — your IP address, browser type, and pages visited — to keep your account secure and
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to detect unusual activity. This data helps us confirm that a login attempt matches your usual device and location pattern. We may share limited data with payment processors like bKash, Nagad, and Rocket solely to complete your transaction. We do not sell your personal data to
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third parties for marketing. Retention periods vary by data type: transaction records are kept as long as required by applicable financial regulations in your eligible region, while session logs are cleared on a rolling basis. Your use of this platform and the applicability of this policy
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depend on local law and whether our services are available in your region.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.